Smart Patient Queue & Appointment Platform

Next.js 14Supabase PostgreSQLTwilio APIn8n WorkflowsTailwind CSS

01. The Challenge & Core Bottleneck

The medical clinic handled over 50 daily patient appointments that were scattered across manual paper logs, phone calls, and direct WhatsApp messages. This fragmented operational structure forced clinic staff to spend over 2 hours every day manually verifying registrations, tracking queues, and calling patients.

02. The 60-Hour Sprint Solution

We designed, engineered, and deployed a secure, full-stack queue management platform. The system allows patients to check in digitally via a mobile-friendly web interface. An automated workflow engine triggers real-time queue position notifications to patients via Twilio SMS and WhatsApp.

Key Measured Results & Standards

2 hours saved daily in staff coordination productivity (+40% efficiency)
Zero appointment no-shows due to automated WhatsApp reminders
95% patient satisfaction rating with clear wait-time visibility
Doctors able to consult 30% more patients daily