Privacy Policy &
Data Protection.
Effective Date: July 25, 2026 | Last Updated: July 25, 2026 | Version: 1.0
1. Introduction & Scope
This Privacy Policy ("Policy") explains how SixtyHours.tech and its affiliated entities (collectively, "Company," "we," "us," or "our") collect, use, process, share, and protect your personal data when you:
- Visit our website (sixtyhours.tech) and any subdomains or related properties
- Use our services (including automation workflows, consultations, training, and technical support)
- Communicate with us (via email, contact forms, calls, or meetings)
- Interact with our automated systems and AI agents
- Register for an account or subscribe to our services
1.1 Data Controller & Contact
Data Controller: SixtyHours.tech
Location: Faisalabad, Punjab, Pakistan
Primary Contact: sixtyhours14@gmail.com
Communication Channel: Email only
2. Information We Collect
We collect personal data provided directly by you, generated automatically during site visits, or shared by third-party integrations:
2.1 Direct Information
Account registration, full name, work email, company name, service inquiry details, payment and billing records, support messages, and uploaded project files.
2.2 Automated Data
IP address, device type, browser identifiers, session timestamps, referral URL, page load times, error diagnostics, and cookie preferences.
2.3 Sensitive Data Safeguards
API keys, authentication credentials, and database tokens provided for integrations are strictly encrypted in transit (TLS 1.2+) and at rest (AES-256).
3. Legal Basis & Purpose of Use
We process your data under legal bases of Consent, Contractual Necessity (delivering software builds and automations), Legal Obligations under Pakistani law, and Legitimate Interests (system security and product refinement).
- Executing discovery sprints, software engineering builds, and AI agent workflows
- Billing, invoicing, financial auditing, and subscription management
- Providing technical support and 24 business hour response SLAs
- Preventing unauthorized system access, fraud, or cyber threats
- Improving internal AI models (customer PII is strictly excluded from AI training without explicit permission)
4. Data Sharing, Cookies & Third Parties
We share data only with verified sub-processors under strict Data Processing Agreements (DPAs):
- Cloud & Hosting: Vercel, AWS, Google Cloud Platform
- Payment Processors: Stripe, JazzCash, Easypaisa
- Integrations: n8n, Zapier, Claude API (Anthropic)
5. Data Rights & Retention
You possess rights to Access, Rectify, or request Deletion of your personal data. We retain customer account records for the duration of active service plus 3 years, and financial transaction records for 7 years per Pakistani tax regulations.
Exercise Your Privacy Rights
To submit a data access or deletion request, email us at sixtyhours14@gmail.com. Requests are processed free of charge within 30 days.
© 2026 SixtyHours Tech. All rights reserved. Faisalabad, Punjab, Pakistan.
Effective Date: July 25, 2026